Microsoft Office 2007 DLL Issue owsupp.dll

Over recent months we have seen some issues with Microsoft Office compatibility amongst SharePoint users.
 
For example, in the training rooms at Nicholas House, we have had issues with documents in a shared library that return the following error when you try to open or edit SharePoint documents:
 
“”Edit document requires a Windows SharePoint-Compatible Application and Mirosoft Internet Explorer 6.0 or higher.
 
Yet our corporate standard is to have Internet Explorer 6.0 installed!!
 
I found the following and thought this would fix it but it did not.
 
This issue may occur if one or more of the following conditions are true:
 
1. Microsoft Office XP or later is not installed on your computer.

2. Office XP or Microsoft Office 2003 is installed on your computer; however the SharePoint support component that is included in Office Tools is not installed on your computer.
 
That is, either Microsoft SharePoint Support or Windows SharePoint Services Support (as appropriate to your version of Office) is not installed on the computer. The Owssupp.dll file is not registered correctly in Microsoft Windows.
 
The Solution
 
Register the Owssupp.dll file
 
To register the Owssupp.dll file, follow these steps:
1. Click Start, and then click Run.
2. In the Open box, type cmd, and then click OK.
3. At the command prompt, switch to the folder that contains the Owssupp.dll file.
 
By default, the Owssupp.dll file is located in one the following folders, as appropriate to your version of Office:
1 . If Office XP is installed on your computer:
Drive:\Program Files\Microsoft Office\Office10
2. If Office 2003 is installed on your computer:
Drive:\Program Files\Microsoft Office\Office11
4. Type the following line, and then press ENTER:
regsvr32 -u owssupp.dll
5. Click OK when you receive the message that states that the
operation was successful.
6. Type the following line, and then press ENTER:
regsvr32 owssupp.dll
7. Click OK when you receive the message that states that the
operation was successful.
8. Type exit to quit Command Prompt.
When I do the above the error I get states that it cannot find the file. I have also gone to MS web  site and downloaded the file and installed it in the folder of the file “”owssupp.dll”” is located.
 
* This article contains extracts from the following Microsoft Knowledge Base Article :http://support.microsoft.com/kb/833714. 

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