I am trying to open documents in Sharepoint through “”clickintocheshire.com”” . I can get in OK and view things , but when I try to open a document to edit it I get the foloowing error message. Can you help?
‘Edit Document’ requires a Windows SharePoint Services-compatible application and Microsoft Internet Explorer 6.0 or greater.
I am runing IE7, Windows XP SP3 and Office 2000.
Possible Troubleshooting Solutions
If you running Office 2002/03…
We have come across this issue internally with colleagues at Backford Hall. This is caused by older versions of Microsoft Office, or in some cases multiple versions of MS Office being ran. We have for example come across some users with Microsoft Publisher 98 installed (from the Microsoft Office 1998 suite) and Microsoft Office 2000 for Word, Excel etc.
The solution is to follow the instructions in Method 3 of this support article (http://support.microsoft.com/kb/833714). This will resolve your problem, however, being on your own personal computer, if you proceed with this change, I’m afraid it would have to be at your own risk.
If you are running previous versions of MS Office:
It could be that you are trying to open a document that isn’t compatible with your system, for example and Microsoft Word 2002/2003 document may not open in Word 2000.
Either way, you should be able to download a copy of the document onto your local computer and attempt to open it from there. To do this, hover your mouse point over the document’s title, right click your mouse and select ‘Save Target As’, choose a folder / desktop location to save the document and click Save.
The document will now be extracted out of SharePoint and onto your computer. Try opening it from there. If it doesn’t work, it will be because it isn’t compatible with your version of MS Word. However, if you need to, you can download a free ‘Word viewer’ from the Microsoft website that will allow you to at least open the document successfully. The link to the free word viewer is http://www.microsoft.com/downloads/details.aspx?familyid=95E24C87-8732-48D5-8689-AB826E7B8FDF